Join the StreamSpot Team
Title: Support Agent
Position Type: Full-time
Salary: Commensurate with experience and education
Location: Cincinnati, OH
StreamSpot is looking for a hybrid streaming technology problem-solver and excellent communicator who will be responsible for ensuring delivery of superior customer service through fast and accurate channels to our streaming clients.
Support Agent Job Responsibilities: The Support Agent will report to the StreamSpot operations manager and resolve StreamSpot support tickets and monitor ongoing streams.
What you will be doing:
Education Requirements: High School Diploma, Associates or equivalent degree in Computer Science, MIS, Electronic Media or related field of study preferred.
Work Experience: One-year customer service or related field.
Hardware / Software Requirements: WWindows XP, Vista, 7,8, 10, Mac OSX 8+, Gmail, Google Apps. iOS 4.x+, Android 2.x+, Desktop and Laptop Computers, Tablets, Smartphones, Kindle, Roku, Facebook.
Application Instructions: Please send resume and cover letter to firstname.lastname@example.org
About StreamSpot: StreamSpot is an all-inclusive streaming solution designed with simplicity in mind. Whether streaming for the first time, or a veteran broadcaster, StreamSpot provides everything you need to deliver high-quality live and on-demand broadcasts to any Internet-connected device.