General Manager

Join the StreamSpot Team

Title: General Manager
Position Type: Full-time
Salary: $60k-$70k Full Benefits
Location: Cincinnati, OH

StreamSpot is looking for a qualified General Manager who will oversee all daily operations of StreamSpot products, staffing, and services. The ideal candidate will lead the staff and foster a culture of accountability in a high growth organization. Streaming industry knowledge, as well as experience in business management, is required for this role.

Tasks You will be Handling

  • Manage support staff to ensure they are delivering resolutions to customers' needs.
  • Work with senior management to identify, develop, launch and support innovate products and services for StreamSpot customers.
  • Work with distributors and vendors to diligently fulfill customer orders.
  • Collaborate with StreamSpot development team for product releases.
  • Oversee StreamSpot Sales team to aid in converting trial users to paid customers.
  • Perform QA of products and services and monitor system health for core services.
  • Serve as intermediary to executive team for escalating matters or concerns.

Skills and Experience

  • 5 + years experience and deep knowledge in operations and sales management
  • Exposure to leading staff and creating a culture of accountability
  • An appreciation for rock-solid customer service and a desire to foster it
  • Working knowledge of HubSpot (or similar CRM), Zendesk, basic streaming platforms.

Application Instructions: Please send resume and cover letter to laura@streamspot.com

About StreamSpot:  StreamSpot is an all-inclusive streaming solution designed with simplicity in mind. Whether streaming for the first time, or  a veteran broadcaster, StreamSpot provides everything you need to deliver high-quality live and on-demand broadcasts to any Internet-connected device.


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